Welcome to Kobalt Tool Shop! These Terms and Conditions govern your use of our website and services. By accessing toolssalestore.com and making a purchase, you agree to be bound by these terms.

1. Introduction & Acceptance

Kobalt Tool Shop (“we,” “our,” or “us”) operates the website toolssalestore.com, serving professionals and DIY enthusiasts worldwide with quality tools and equipment. By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. User Obligations and Responsibilities

2.1 Account Registration

  • Provide accurate and complete registration information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

  • Misuse of website content or intellectual property
  • Attempting to interfere with website functionality
  • Providing false or misleading information
  • Violating any applicable laws or regulations
Note: Users must be of legal age to form binding contracts in their jurisdiction to make purchases.

3. Products and Services Description

3.1 Product Categories

We specialize in professional-grade tools including:

  • Air Tools & Compressors
  • Automotive Tools
  • Hand Tools and Equipment
  • Garden and Outdoor Tools

3.2 Product Information

  • We strive for accurate product descriptions and specifications
  • Product images are for reference and may vary slightly
  • Technical specifications are subject to change without notice
Quality Commitment: Every Kobalt Tool Shop product is selected for its durability and performance, meeting the standards expected by professionals and dedicated DIY enthusiasts.

4. Ordering and Payment Terms

4.1 Order Process

  • Order processing time: 1-2 business days
  • Order confirmation is sent via email upon purchase
  • We reserve the right to cancel orders for pricing errors or stock issues

4.2 Accepted Payment Methods

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing and Taxes

  • All prices are in US Dollars unless otherwise specified
  • Customers are responsible for any import duties or taxes
  • We reserve the right to adjust prices without prior notice

5. Shipping and Delivery

5.1 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 days after shipment)

5.2 Shipping Regions

  • Worldwide shipping available
  • Exclusions: Asia and some remote areas
  • Delivery times are estimates and not guaranteed

5.3 Order Tracking

Tracking information is provided via email once your order ships. We recommend using trackable shipping services for returns.

6. Returns and Exchanges

6.1 Return Policy

  • 15-day return period from receipt of items
  • Items must be in original, unused condition
  • All packaging, tags, and accessories must be included
  • Proof of purchase required

6.2 Non-Returnable Items

  • Opened Air Compressor Accessories & Hoses
  • Installed or used Air Compressor Fittings
  • Used Augers, Tillers & Cultivators
  • Tools showing wear, damage, or missing safety components

6.3 Return Process

  1. Contact customer service within 15 days
  2. Receive Return Authorization Number
  3. Package items securely with all original materials
  4. Ship to provided warehouse address
  5. Allow 3-5 business days for inspection upon receipt

6.4 Refunds and Exchanges

  • Refunds processed within 3-5 business days after inspection
  • Original shipping fees are non-refundable
  • Exchanges available for different sizes or models
  • We cover standard shipping for replacement items

7. Intellectual Property

7.1 Copyright

All content on toolssalestore.com, including text, graphics, logos, and images, is the property of Kobalt Tool Shop and protected by international copyright laws.

7.2 Trademarks

“Kobalt Tool Shop” and our logo are trademarks of our company. Unauthorized use is strictly prohibited.

7.3 Limited License

Users are granted a limited, non-exclusive license to access and use the website for personal, non-commercial purposes.

8. Liability Limitations

8.1 Product Use

Users are responsible for:

  • Proper use and maintenance of all tools
  • Following manufacturer instructions and safety guidelines
  • Using appropriate safety equipment
  • Ensuring tools are suitable for intended applications

8.2 Limitation of Liability

Kobalt Tool Shop shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Misuse or improper application of products
  • Delivery delays beyond our reasonable control
  • Damages not directly caused by product defects

8.3 Maximum Liability

Our maximum liability to any customer shall not exceed the purchase price of the products in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our complete Privacy Policy is available on our website and governs the collection, use, and protection of your data.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of [State], without regard to conflict of law principles.

10.2 Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes may be submitted to mediation or binding arbitration in Cleveland, US.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms. Significant changes will be communicated to registered users.

12. Contact Information

Kobalt Tool Shop
2650 Hershell Hollow Road
Cleveland, US 37311

Customer Service Email: [email protected]
Response Time: Within 24-48 hours
Business Hours: Monday-Friday, 8:00 AM – 6:00 PM EST

We’re committed to providing quality tools and exceptional service to professionals and DIY enthusiasts worldwide.

Thank you for choosing Kobalt Tool Shop – Where Professionals and DIY Enthusiasts Find Quality Tools.